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Report a safeguarding concern

The Y takes all complaints and concerns very seriously and you will be heard. What you tell us using this form will only be shared with the right people to make sure that we respond in the right way.

When you report a concern:

  • Our team receives your report and reviews the information

  • We pass it on to the right people to make sure it is handled properly

  • A Y Safeguarding team member prioritises and investigates the concern

  • We take steps to support the safety and wellbeing of the child or young person involved

  • If needed, we refer the matter to the appropriate external agencies, as the Y cannot conduct criminal investigations or provide crisis services

  • You can report anonymously, but this may limit our ability to ask you for more information or let you know what happened next.

We will protect the information that you give to us but we may need to share it with some people outside of Y Whittlesea like agencies that protect children, young people and vulnerable adults under the law.

Report a Safeguarding concern

We encourage parents and guardians to report any concerns about the safety or wellbeing of their children in a Y facility by either:

  • Speaking to our staff in person

  • Contacting the Y Whittlesea on (03) 9407 6200 or contact@ywhittlesea.org.au

  • Writing to the Y Whittlesea at PO Box 375, South Morang 3752

  • Completing our Report a Concern form below.

You can also contact our Safeguarding Lead directly:

Nicole Fenollar

Safeguarding and Risk Lead
safe@ywhittlesea.org.au
(03) 9407 6222

Visit Y Australia Safeguarding

Report a safeguarding concern

Other support programs available to you

If you’re feeling down, or are in trouble you can call any of the following organisations to ask for help. Click on the boxes to find out more. If you are in immediate danger, call police, fire and ambulance on Triple 000.

Lifeline logo with the message 'Saving Lives. Crisis Support. Suicide Prevention.' in blue and orange text on a white background.

24/7 mental health support service

Logo with the words '13 Yarn' featuring stylized, colorful letters incorporating Aboriginal-inspired patterns and motifs on a white background.

24/7 crisis support service for Aboriginal and/or Torres Strait Islander people

Kids Helpline logo with a smiling face and the words 'kids helpline anytime. any reason.' in colorful, friendly font.

24/7 counselling service for children and young people

1800RESPECT logo for the National Sexual Assault, Domestic and Family Violence Counselling Service, featuring black and orange text on a white background.

Referral service for those impacted by sexual assault, domestic or family violence

No to Violence logo with the slogan 'Leading the change to end male family violence in Australia' in purple and grey text on a white background.

Referral service for those impacted by sexual assault, domestic or family violence