
24/7 mental health support service

The Y takes all complaints and concerns very seriously and you will be heard. What you tell us using this form will only be shared with the right people to make sure that we respond in the right way.
When you report a concern:
Our team receives your report and reviews the information
We pass it on to the right people to make sure it is handled properly
A Y Safeguarding team member prioritises and investigates the concern
We take steps to support the safety and wellbeing of the child or young person involved
If needed, we refer the matter to the appropriate external agencies, as the Y cannot conduct criminal investigations or provide crisis services
You can report anonymously, but this may limit our ability to ask you for more information or let you know what happened next.
We will protect the information that you give to us but we may need to share it with some people outside of Y Whittlesea like agencies that protect children, young people and vulnerable adults under the law.
We encourage parents and guardians to report any concerns about the safety or wellbeing of their children in a Y facility by either:
Speaking to our staff in person
Contacting the Y Whittlesea on (03) 9407 6200 or contact@ywhittlesea.org.au
Writing to the Y Whittlesea at PO Box 375, South Morang 3752
Completing our Report a Concern form below.
Nicole Fenollar
Safeguarding and Risk Lead
safe@ywhittlesea.org.au
(03) 9407 6222
If you’re feeling down, or are in trouble you can call any of the following organisations to ask for help. Click on the boxes to find out more. If you are in immediate danger, call police, fire and ambulance on Triple 000.